Case Studies

We are privileged to work with some of the most well known and prestigious clients within the Retail, Leisure and Commercial sectors. Our track record within these sectors has led us to hone our mobilisation/planning skills and has helped us achieve high levels of consistency for our clients in day to day retail and commercial environments.

In every operating environment, positive visitor experiences are paramount.

Abbey Wood Shopping Park

Abbey Wood Shopping Park

Abbey Wood Shopping Park is Filton’s local food and shopping destination and recently completed it’s refurbishment, The retail park is now home to national brands Asda, Costa Coffee, B&M, Sporting Pro, Frankie & Benny’s, Nando’s, Matalan, Pets at Home, Brantano, Next Clearance, Subway and McDonalds.

By investing in bespoke training for the cleaning and security operatives Corpor@te Facilities Services Ltd have kept a high retention rate of our personnel which provides our client with well-trained operatives that know the centre extremely well and can deal with any issue that arises quickly and efficiently.

The areas serviced by Corpor@te Facilities Services include:

  • 13 Stores             
  • Cleaning Services
  • Security Services
  • CCTV monitoring
  • Waste Management
  • Weekly management reporting
  • CFS 3D Real Time reporting

Since being awarded the dual contract Corpor@te Facilities Services Ltd have focused on improving the overall service provisions in the following areas;

  • Training of the cleaning operatives (First Aid, Customer Care, NVQ’s, Defibrillator & Fire awareness training)
  • Introduced new procedures so that reporting to the client can be made easily and transparent
  • Introduced the CFS 3D – a real time reporting system that allows the centre management view reports online via our website

By awarding Corpor@te Facilities Services Ltd The Abbey Wood Shopping Park benefited in the following areas;

  • Provided the client with a discount for a dual service contract
  • Structured approach to the management of services with real time instant reporting available for the client
  • Increased management support to ensure the smooth running of the contracts
  • In depth review of all H&S elements regarding the cleaning and security provisions
  • Tailored training programme for the cleaning operatives & security officers
  • Interlinked the cleaning operatives & security officers uniforms to provide a branded uniform that was practical and increased brand awreness

To find out how Corpor@te Facilities Services Ltd can assist you and your property please contact us today to arrange an onsite consultation.