Case Studies

We are privileged to work with some of the most well known and prestigious clients within the Retail, Leisure and Commercial sectors. Our track record within these sectors has led us to hone our mobilisation/planning skills and has helped us achieve high levels of consistency for our clients in day to day retail and commercial environments.

In every operating environment, positive visitor experiences are paramount.

Kings Walk Shopping Centre – Gloucester

Kings Walk Shopping Centre is the one of two shopping centres located in the heart of Gloucester town centre and can be easily accessed via train, bus or alternatively by car using one of the multi storey car parking spaces available.

Kings Walk Shopping Centre has over 25 shops, cafes and restaurants including a wide range of national retailers such as CEX, Primark and Anne Summers the centre also has local independent retailers. The Centre is managed by managing agents Colliers international.

Our unique management style ensures that senior management visit the centre on a weekly basis providing the client with key information about the service provisions and account management to ensure a continuous high level of service provision.

The areas serviced by Corpor@te Facilities Services include:          

  • All Service Yards
  • Office block
  • Management offices
  • Consumables & Janitorial supplies
  • Window cleaning
  • Waste Management
  • Specialist cleaning services 

By awarding Corpor@te Facilities Services Eastgate Shopping Centre benefited in the following areas;

  • Changed the shift patterns to increase productivity which provided the centre with more coverage over trading hours
  • Maximised the hours within the contract to create an onsite Facilities Manger
  • Tailored training for cleaning operatives (NVQ’s, First Aid, Fire Awareness, Customer Care)
  • £20,000 investment in state of the art machinery including  scrubber dryers 
  • Provided the centre with state of the machinery producing a more efficient and environmentally friendly cleaning service to the centre
  • Provided new uniforms incorporating the branding of the shopping centre
  • Full review of all H&S procedures onsite
  • Implemented a robust reporting/auditing procedure
  • Additional operational support from a pool of cover employees to provide better coverage at peak time and sickness/annual leave cover

 

To find out how Corpor@te Facilities Services Ltd can assist you and your property please contact us today to arrange an onsite consultation.